Gentle Cleanser

RETURNS AND EXCHANGES

We strive to exceed the expectations of our customers with our products and dedicated service. We stand behind our products and are committed to providing customers with the most effective and highest quality professional skin care products on the market. If the product you purchased at premieraestheticshouston.com did not meet your expectations, please feel free to contact our team by calling or texting 713-877-8630 or by emailing info@premieraestheticshouston.com.

Important Information Regarding Returns

• Prior authorization is required on all returns.
• Our team is available Monday through Friday, 9:30 a.m. to 5:00 p.m. Central Standard Time. You can contact us by calling or texting 713-877-8630 or by emailing info@premieraestheticshouston.com.
• We only accept the return of products originally purchased through the premieraestheticshouston.com website or directly through our Premier Aesthetics office. If you would like to return a product purchased directly from the skincare brand website, please contact them directly regarding your return.
• Returned items are subject to inspection. Any original product packaging must be returned. Returned products may not be altered or damaged.
• We are not responsible for return packages that may be lost or damaged in transit.
• Repeated return requests are subject to review. We reserve the right to deny multiple refunds to an individual who has repeatedly returned products.
• Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request.
• We do not accept any product returns, exchanges, or refunds after 30 days from the date of purchase.
• We reserve the right in our sole discretion to reject returns or charge for the product and shipping & handling costs in cases that do not meet our return requirements or that otherwise indicate abuse of the return policy.

Premier Aesthetics and premieraestheticshouston.com ships to the contiguous United States via USPS Ground for $7.99 on all orders. 

 

Want your products faster? In-store pickup is offered at our office location for all orders!

 

Please expect a processing time of 1-2 business days for your order in addition to the transit time.